Privacy Policy

At KisanBox, we collect information to provide you with the best agricultural trading experience. The information we collect includes:

Personal Information:

• Name, email address, and phone number
• Shipping and billing addresses
• Government identification (for farmer verification)
• Bank account details for payments

Agricultural Information:

• Farm location and size details
• Crop types and production capacity
• Farming certifications and licenses

We use the collected information for the following purposes:

1. Service Delivery: Processing orders, managing transactions, and coordinating deliveries
2. Communication: Sending updates about orders, new products, and platform features
3. Platform Improvement: Analyzing usage patterns to enhance user experience
4. Fraud Prevention: Detecting and preventing fraudulent activities
5. Legal Compliance: Meeting regulatory requirements and legal obligations

We respect your privacy and do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Partners: With logistics partners for delivery and payment processors for transactions
• Agricultural Authorities: For certification verification and compliance purposes
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In case of merger, acquisition, or sale of business assets

We implement comprehensive security measures to protect your personal information:

• Encryption: All data transmission uses SSL/TLS encryption
• Access Control: Limited access to personal data on need-to-know basis
• Regular Audits: Periodic security assessments and vulnerability testing
• Secure Storage: Data stored in ISO 27001 certified data centers
• Backup Protection: Regular encrypted backups with disaster recovery plans

We use cookies and similar technologies to improve your browsing experience:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how you use our platform
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Deliver relevant advertisements (with your consent)

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

You have the following rights regarding your personal information:

• Access: Request access to your personal data we hold
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing of your personal data
• Restriction: Limit how we process your personal information

To exercise these rights, please contact our Data Protection Officer using the contact information provided below.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account Information: Retained while your account is active and for 3 years after deactivation
• Transaction Records: Kept for 7 years as required by financial regulations
• Marketing Data: Deleted immediately upon unsubscription request
• Audit Logs: Maintained for security purposes for 5 years

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal information.

Third-party services we integrate with include:

• Payment gateways (Razorpay, PayU, etc.)
• Logistics partners (Delhivery, Blue Dart, etc.)
• Analytics services (Google Analytics)
• Communication platforms (SMS, Email services)

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

• Notify you via email or platform notifications
• Update the 'Last Updated' date at the top of this policy
• Provide a summary of key changes
• Request your consent for material changes affecting your rights

Continued use of our platform after policy updates constitutes acceptance of the revised terms.

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: